Delivering Excellence
Across Every Mile
Over a decade of trusted logistics solutions connecting businesses worldwide. From a small Houston office to 100+ countries — our story is built on reliability, innovation, and people.
Reliability
We deliver on our promises — every package, every time, to every destination.
Innovation
Leveraging cutting-edge technology to optimize routes, reduce costs, and improve transparency.
Sustainability
Committed to carbon-neutral operations and eco-friendly logistics solutions by 2030.
Customer First
Every decision we make starts with how it impacts our clients and their businesses.
Building Trust Since 2013
From a small startup to a global logistics leader — every milestone reflects our dedication to excellence.
The Beginning
TrustLine Express was founded in a small office in Houston, TX by Marcus Chen and Sarah Okafor with a vision to simplify international shipping for small businesses.
Founded with 3 employeesThe Beginning
TrustLine Express was founded in a small office in Houston, TX by Marcus Chen and Sarah Okafor with a vision to simplify international shipping for small businesses.
Founded with 3 employeesFirst International Route
Launched our first transatlantic air freight route connecting Houston to London, marking our entry into international logistics with a dedicated fleet partnership.
Expanded to 12 countriesFirst International Route
Launched our first transatlantic air freight route connecting Houston to London, marking our entry into international logistics with a dedicated fleet partnership.
Expanded to 12 countriesSea Freight Division
Opened our sea freight division with partnerships across major ports in Asia and Europe, enabling cost-effective bulk shipping for growing e-commerce brands.
10,000+ shipments completedSea Freight Division
Opened our sea freight division with partnerships across major ports in Asia and Europe, enabling cost-effective bulk shipping for growing e-commerce brands.
10,000+ shipments completedISO 9001 Certification
Achieved ISO 9001:2015 certification for quality management systems, reinforcing our commitment to operational excellence and customer satisfaction.
Quality management certifiedISO 9001 Certification
Achieved ISO 9001:2015 certification for quality management systems, reinforcing our commitment to operational excellence and customer satisfaction.
Quality management certifiedTechnology Upgrade
Launched our real-time tracking platform and AI-powered route optimization system, reducing delivery times by 22% and cutting carbon emissions by 15%.
22% faster deliveriesTechnology Upgrade
Launched our real-time tracking platform and AI-powered route optimization system, reducing delivery times by 22% and cutting carbon emissions by 15%.
22% faster deliveriesGlobal Expansion
Expanded operations to over 100 countries with new regional hubs in Singapore, Dubai, and Frankfurt. Surpassed 50,000 successful deliveries milestone.
100+ countries servedGlobal Expansion
Expanded operations to over 100 countries with new regional hubs in Singapore, Dubai, and Frankfurt. Surpassed 50,000 successful deliveries milestone.
100+ countries servedSustainability Pledge
Committed to carbon-neutral operations by 2030 with electric vehicle fleet rollout and partnership with green energy providers across all warehousing facilities.
Carbon-neutral by 2030Sustainability Pledge
Committed to carbon-neutral operations by 2030 with electric vehicle fleet rollout and partnership with green energy providers across all warehousing facilities.
Carbon-neutral by 2030The People Behind
Your Seamless Delivery
Our leadership team brings decades of combined experience in logistics, technology, and customer success.
Marcus Chen
Co-Founder & CEO
With 18 years in supply chain management, Marcus built TrustLine from the ground up. Previously VP of Operations at GlobalFreight Inc., he holds an MBA from Rice University.
Sarah Okafor
Co-Founder & COO
Sarah brings 15 years of logistics expertise from her tenure at DHL and Maersk. She oversees all global operations and strategic partnerships, ensuring seamless service delivery.
James Whitfield
Chief Technology Officer
James leads our digital transformation initiatives including the real-time tracking platform. Former engineering lead at Amazon Logistics with a passion for AI-driven solutions.
Priya Sharma
VP of Customer Success
Priya ensures every client receives world-class support. With a background in hospitality management and 10 years in B2B logistics, she maintains our 98% satisfaction rate.
Erik Johansson
Head of European Operations
Erik manages our Frankfurt hub and all European logistics. Previously with Schenker AG for 12 years, he specializes in cross-border customs and regulatory compliance.
Industry Recognition
& Standards
Our certifications reflect our unwavering commitment to quality, security, and sustainability in global logistics.
ISO 9001:2015
Quality Management
Internationally recognized standard for quality management systems, ensuring consistent service delivery and continuous improvement.
ISO 14001:2015
Environmental Management
Demonstrates our commitment to minimizing environmental impact through sustainable logistics practices and green supply chain management.
C-TPAT Certified
Supply Chain Security
Customs-Trade Partnership Against Terrorism certification, ensuring the highest security standards in our international supply chain operations.
IATA Accredited
Air Cargo Standards
International Air Transport Association accreditation for handling and transporting air cargo safely and efficiently worldwide.
AEO Certified
Authorized Economic Operator
European Union certification recognizing our compliance with customs regulations and supply chain security standards across EU borders.
Green Logistics Award
Sustainability Excellence
Recognized by the Global Logistics Council for outstanding achievements in reducing carbon footprint and promoting eco-friendly shipping practices.
Ready to Ship
With Confidence?
Whether you need a custom logistics solution, want to discuss a partnership, or simply have a question — our team is here to help.
Send Us a Message
We typically respond within 2 business hours.